Follow these steps
Go to Clients → Client → Subscription.
Click Add pause.
Choose a date for when the pause will end.
Click Save.
Stripe will automatically apply any unused time as a credit to the next payment.
What happens when you pause
Stripe stops billing for future periods.
Unused days become credits.
When resumed, Stripe applies those credits automatically to the next invoice.
Example:
Subscription renews on the 1st.
You pause on the 15th.
When resumed, Stripe applies a credit for 15 unused days.
The next charge may be reduced or skipped.
What happens when you cancel and resend an offer
Canceling a subscription ends the current billing cycle.
When you send a new offer, the new subscription starts fresh — the client is charged exactly the amount set in the new offer.
Stripe does not carry over credits from the previous canceled subscription.
Notes & best practices
To avoid automatic credits, wait until the billing period ends before pausing.
If you plan to replace an existing offer, cancel instead of pausing — this resets billing cleanly.
FAQ
Can I pause without giving credit?
Yes — just wait until the billing period ends before pausing.
What happens if I resume right away?
Stripe will apply the unused time as a credit automatically.
Does canceling keep previous credits?
No — canceling ends the subscription, and a new offer starts fresh.