If you are on the Pro + AI Programming plan, 25 clients are included. That means you will not be charged extra for a sample client unless you go over 25 active or invited clients.
If you are on a per-client pricing plan, you will be billed for each client added, including sample clients.
Notes & best practices
Sample clients count toward your active or invited client total.
On the Pro + AI Programming plan, 25 clients are included.
On per-client pricing plans, each added client counts toward billing, including sample clients.
If you no longer need a sample client, archive them so they no longer count toward billing. The current article already points users to archiving for this.
FAQ
Do sample clients count toward my client total?
Do sample clients count toward my client total?
Yes. Sample clients count toward your active or invited client total.
Will I be charged for a sample client on Pro + AI Programming?
Will I be charged for a sample client on Pro + AI Programming?
Not if you have 25 or fewer active or invited clients. You are only billed after 25.
Will I be charged for a sample client on a per-client pricing plan?
Will I be charged for a sample client on a per-client pricing plan?
Yes. On per-client pricing plans, each added client counts toward billing, including sample clients.
How can I stop a sample client from counting toward billing?
How can I stop a sample client from counting toward billing?
Archive the sample client. This removes them from your billing total while keeping the record available.