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Will I be charged for a sample client?

Sample clients count toward your client total, so they count toward your plan’s limit

Written by Taylor Pemberton

Sample clients count toward your active or invited client total, the same as any other client. Whether that costs anything depends on your plan.

  • Base: up to 10 clients. A sample client takes one of the 10 slots, but it never adds a charge.

  • Pro: 25 clients included. A sample client only costs something if it takes you past 25, at $2/mo per extra client.

  • Business and Enterprise: unlimited members, so a sample client never adds a charge.

  • Older per-client plans: each added client is billed, including sample clients.

Notes & best practices

  • If you no longer need a sample client, archive it. Archived clients don’t count toward your total.

FAQ

Do sample clients count toward my client total?

Yes. They count as active or invited clients.

How can I stop a sample client from counting?

Archive it. This removes it from your total while keeping the record.

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