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How to set up client payments

Connect Stripe, create offers, and send payment links so clients (or a payer) can pay

Agatha Beise avatar
Written by Agatha Beise
Updated over 2 weeks ago

💡 Tip: Want 0% coach fees? You can switch this anytime under Payments → Settings → Client transactions

Client payments let you collect payments through Superset using Stripe-connected checkout links.

Follow these steps

  1. Open Superset web.

  2. Go to Payments → Settings and confirm your Stripe account is connected.

  3. (Optional) Update who pays processing fees in Payments → Settings → Client transactions.

  4. Go to Clients → select a client → Payments → + button (or add a new client and create an offer during setup).

  5. Fill in the offer details (what they’re paying for, price, and any relevant billing details).

  6. (Optional) Add a Billing email if someone else should receive the payment link (parent/guardian, admin, work email).

  7. Create the offer, then copy and share the payment link - clients can also access and pay offers from their profile.

Billing email option

When you add a Billing email while creating an offer, Superset sends the payment link to that email and makes it available for that person to pay. Use this when the payer isn’t the client (parents, admin teams, workplace billing, etc.).

Notes & best practices

  • Tip: Want 0% coach fees? You can switch this anytime under Payments → Settings → Client transactions.

  • Billing email does not change the client’s login email, it only changes where the payment link is sent.

  • If you leave Billing email blank, the payment link goes to the client’s main email.

  • You can manage offers from the client profile: edit/refund, view receipts, or create new offers.

FAQ

Where do I connect Stripe?

Payments → Settings.

Where do I create an offer?

Clients → Client → Payments → Create new offer (or during new client setup).

What is “Billing email”?

It’s an optional email used to send the payment link to someone other than the client (parent/admin/work email).

Can clients pay from the mobile app?

Clients can access and pay offers from their profile.

How do I manage payments after an offer is created?

In the client’s profile, you can edit/refund an offer and view receipts.

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