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How to pass payment fees to clients

Choose whether you want to absorb payment processing fees yourself or pass them along to clients at checkout

Written by Noah Cracknell
Updated this week

Superset brings together payments, client sessions, classes, programs, forms, and tracking in one place. When you collect payments through Superset, processing fees apply. You can choose whether to cover those fees yourself or have them added to the client’s checkout instead.

Follow these steps

  1. Open your Payment settings.

  2. Turn on Pass fees to clients.

  3. Make sure Stripe is connected and that you have at least one client payment set up.

  4. Once enabled, processing fees will be added to the client’s checkout.

  5. You’ll receive the full payment amount in your Stripe account.

Notes & best practices

  • Passing fees to clients is optional.

  • If the toggle is off, fees will be deducted from your payout instead.

  • Many coaches let clients know ahead of time that a small processing fee may be added at checkout.

  • You can choose the setup that works best for your business and client experience.

  • Superset supports payments as part of a more complete system for running your business, including sessions, classes, programs, forms, and tracking.

FAQ

Do I have to pass fees to clients?

No. Passing fees to clients is optional. You can choose whether to absorb the fees yourself or have them added at checkout.

What happens if I leave the toggle off?

The processing fees will be deducted from your payout instead.

What does the client see?

The processing fee is added during checkout when the setting is enabled.

Will I still get the full payment amount?

Yes. When fees are passed to the client, you receive the full payment amount in your Stripe account.

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