Superset Products lets you sell one-time programs (like challenges or specialty plans). When you cancel your account, Products is deactivated along with the rest of your tools.
What to expect
Clients who already purchased your Products will lose access.
New clients won’t be able to buy your Products.
You won’t be able to edit Products or see who purchased them.
Notes & best practices
Message purchasers in advance so they know when access will end and what to do next.
Save any key purchaser details you’ll need for follow-ups (names, emails, purchase context) before canceling.
If you want clients to keep the material, consider delivering it in another format before you cancel.
If you’re not sure how to support clients through the transition, reach out to Support.
FAQ
Will clients keep access to Products they already bought?
Will clients keep access to Products they already bought?
No. Once your account is canceled and Products is deactivated, purchasers lose access.
Can new clients still buy my Products after I cancel?
Can new clients still buy my Products after I cancel?
No, new purchases aren’t available after cancellation.
Can I still edit Products or view who purchased?
Can I still edit Products or view who purchased?
No, you won’t be able to edit Products or see purchaser info after canceling.
What should I do before canceling so clients are supported?
What should I do before canceling so clients are supported?
Let clients know what’s changing, share a plan for continued access (if needed), and contact Support if you want help with the transition.