You can pause a client subscription from Clients → Client → Subscription. When you pause before the billing period ends, Stripe automatically turns the unused time into credit for the next invoice.
Follow these steps
Go to Clients → Client → Subscription.
Click Add pause.
Choose the date when the pause should end.
Click Save.
What happens when you pause
If you pause a subscription before the current billing period ends, Stripe stops future billing and converts the unused days into credit.
When the subscription resumes, Stripe automatically applies that credit to the client’s next invoice. Depending on the amount, the next charge may be reduced or skipped.
What happens if you cancel and resend an offer
Canceling a subscription ends the current subscription.
If you then send a new offer, the new subscription starts fresh at the new amount. Stripe does not carry over credits from the previous canceled subscription.
Notes & best practices
Pause a subscription if you want Stripe to automatically apply unused time as credit later.
Wait until the billing period ends before pausing if you do not want unused time turned into credit.
Cancel instead of pausing if you plan to replace the current offer and want billing to restart cleanly.
FAQ
Can I pause without giving credit?
Can I pause without giving credit?
Yes. Wait until the current billing period ends before pausing.
What happens if I resume the subscription right away?
What happens if I resume the subscription right away?
Stripe still applies the unused time as credit automatically.
Does canceling keep previous credits?
Does canceling keep previous credits?
No. A new offer starts a new subscription, and previous credits do not carry over.
Will the next invoice always be discounted after a pause?
Will the next invoice always be discounted after a pause?
Usually yes, if there was unused paid time. The credit is applied automatically and may reduce or fully cover the next invoice. This is an inference from the article’s explanation that unused days become credit and the next charge may be reduced or skipped.