Session packs are prepaid bundles of sessions. You can schedule pack sessions from Appointments → Calendar or from Appointments → Session packs.
Follow these steps
Open Appointments.
Choose how you want to schedule:
From Calendar: click a time slot (or + Create new) → select Session pack.
From Session packs: go to Session packs → open your client’s pack → click Schedule next to the session you want to book.
Select the client and session pack.
Set the date, time, and duration.
(Optional) Add a location or description.
Click Save (or Confirm → Schedule, depending on the flow).
Notes & best practices
Scheduling from a session pack uses one session from the client’s remaining balance.
If the client has multiple packs, double-check you selected the correct one before saving.
Add details like address or Zoom link in the location/description so the client has everything in one place.
If you only need a single appointment not tied to a pack, schedule a One-off session instead.
If you don’t see Session pack as an option, confirm the client has an active pack with sessions remaining.
FAQ
What’s the difference between scheduling from Calendar vs from the pack?
What’s the difference between scheduling from Calendar vs from the pack?
Both book a session that pulls from the pack balance. Calendar starts from a time slot, while Session packs lets you choose the session from the pack first.
Does scheduling automatically deduct from the pack?
Does scheduling automatically deduct from the pack?
Yes. Each scheduled session pulls from the session pack balance.
Can I add a location or Zoom link?
Can I add a location or Zoom link?
Yes, add it before you save.
Where does the client see the scheduled session?
Where does the client see the scheduled session?
In their Superset app as soon as you schedule it.