• How to get help for our coaching tools

  If you're reading this, there's a good chance you have access to Superset's new 1:1 coaching tools. Don't yet have access? Sign up for free! Chat with us Click the blue chat icon 🔵💬 in the bottom right of this page. Once clicked, this will open up our live chat so that you can talk directly with our team. If you are having issues, email us at info@supersetapp.comPopular

• Help, I forgot my password!

  How to reset your password From the login page, click on “forgot password” and you will be brought to the “Forgot password” page: https://www.supersetapp.com/account/user/reset Enter your email and click “Reset my password” Check your email for a message from: noreply@b.supersetapp.com and follow the instructions. If you are unable to reset your password If you tried to reset your password from the “Forgot password” page (https://www.supersetapp.com/account/user/reset) and youPopular

• How much does Superset's coaching tools cost?

  How much do Superset's coaching tools cost? Superset's one-to-one coaching tools has a 14-day free trial and two pricing tiers: Free trial - 14-days on our Pro tier Base - $49/mo for access to programming and payments with unlimited clients Pro - $99/mo for access to programming, payments, forms, leads, and more with unlimited clients.Popular

• How to add Google Sheets to a client's account

  To add a Google Sheets file to your client's account, open their profile in your coach dashboard and follow the steps below: Click "Add content" if a client has no content in their account, or "Edit content" and "Add more content" if they already have content in their account. In Google Sheets, copy a shareable web link and paste it into the "Link" section. AddPopular

• How to add a client

  How to add a client To add a client, follow the steps below: Go to your Client dashboard Select “Add client” in the top-right corner Enter their details and fill out all required questions before selecting “ContinuPopular

• How Stripe handles payment retry attempts

  How Stripe handles payment retry attempts We've integrated Stripe's best-in-class payment infrastructure to provide you with state of the art turn-key payments as you scale and sell to customers worldwide. Because Stripe has their own rules and capabilities, we sometimes get questions around how failed payments are handled. Payment retry attempts If you're a creator or a consumer, our system will automatically retry your payment 8 times within 3 weeks. Stripe uses its own heuristicsSome readers

• How to add a sample client

  To add a sample client, follow the steps below: In your clients dashboard, click “+ Add client” to the right-hand side. Type your coach email, and add “+sample” before the @ symbol. For example: nali+sample@supersetapp.com. ThSome readers

• How to setup a payment plan with a client

  How to setup a payment plan with your client To setup a payment plan, follow the steps below: Go to your Clients page Select and click on the client that you want to create a payment plan for Click the "Payments" sub-nav link or scroll down to "Payments" Select “Add payment offer” and choose your desired payment type (recurring, pay in full, or installments)Some readers

• How to set up payments on Superset with Stripe

  Setting up payments with Superset is easy and will take less than a few minutes. We use Stripe to provide best-in-class payment infrastructure so that creators can sell worldwide in a protected and secure format. Click into your payments tab in the coach dashboard. Click the blue button that says "Set up payments" which will bring you into Stripe's set up flow. Once inside Stripe, follow the steps they provide to fill in your information anSome readers

• How to set up coach application forms

  How to set up coach application forms To create an application form, follow the steps below: Log in to your coach dashboard. Select the “Leads” button in the upper left-hand-corner. Click “Edit form” to toggle which questions you’d like to include in your form. Share your application form by clicking “Copy link” and pasting it in your IG bio, LinkTree, website, etc. frame How tFew readers

• How to convert a lead

  How to convert a lead To convert a lead, follow the steps below: Go to your Leads page Select the lead that you’d like to convert to view their application form When you’re ready, select “Convert lead to client” on the right-Few readers

• Does Superset provide white labeling?

  Right now our Client iOS and Android app allows you to add a custom color theme and avatar (profile pic) which you can add in your account settings here. We also support custom subdomains for your application link (i.e https://noahcracknell.supersetapp.com/client/apply). If you'd like a custom subdomain, please email info@supersetapp.com with your request. If you're interested in setting up a custom app icon, please submit this request forFew readers

• How to add Notion to a client's account

  To add Notion to a client's account, open their client profile from your coach dashboard and follow the steps below: Click "Add content" if a client has no content in their account, or "Edit content" and "Add more content" if they already have content in their account. In Notion, copy a shareable web link and paste it into the "Link" section. Add a name (i.e., NFew readers

• How to create an onboarding form

  How to create an onboarding form To create and send onboarding forms, follow the steps below: Login to Superset and view your client dashboard. Click on your client’s profile and scroll to the “Forms” section. Click “Add onboarding form” and select which questions you’d like to include in your client onboarding form. SelectFew readers

• How to add resources

  How to add resources to your client’s program To add resources, follow the steps below: Go to your Client dashboard Select which client you’d like to edit. From within their profile, select “Add contenFew readers

• How to reorder workouts within a program in Superset Sheets

  How to reorder workouts within a program in Superset Sheets Open a workout program in Superset Sheets. Choose a workout you want to reorderFew readers

• How to use the Notes column in Superset Sheets

  How to use the notes column in Superset Sheets Create a new workout program in Superset Sheets. Add an exercise to your program. In the “Notes” column forFew readers

• How to create a weekly payment plan

  How to create a weekly payment plan If you’re adding a new client, click “Add client” from the client dashboard. After filling out their contact info, select “Weekly” as the payment “Type.” Choose between every 1, 2, or 4 weeks for your recurring payment offer. Already have aFew readers

• How to duplicate a workout program or template

  How to duplicate a workout program or template To duplicate a workout program in Superset Sheets, follow the steps below: How to duplicate a program from the assigned programs page Duplicate aFew readers

• How to set up automated check-ins

  How to set up automated check-ins To set up automated check-ins, follow the steps below: Go to your Clients dashboard and click on the client’s profile Click the "Check-ins" sub-nav link or scroll down to "Check-ins"Few readers

• How to switch weight units in a workout program

  How to switch weight units in a workout program Open a workout program in Superset Sheets. Tap the column where it shows “lbs” or “kgs.” Switch the weight unit to either pounds or kilograms. You can also change this setting default in youFew readers

• How to Customize Your 1:1 Coach Application Form

  Qualifying leads is one of the most important steps in saving you time and headache when building a modern coaching business. Click here to start customizing or watch the video below for a quick tutorial. Need help or running into problems? Contact us here.Few readers

• How to Add Exercise Tips/Notes in Superset Sheets

  Creating exercise tips in Superset Sheets is easy. Just follow the steps below, or watch our demo! Create a new program or open an existing one. Highlight an exercise and click on the video icon in the right-hand-side of the cell. Under "Exercise Tips" write your exercise tip and click "Save" once you're finished. Note: Exercise tips/notes are not specific to the individual client or program; these tips will be reflected globally in evFew readers

• Client transaction fees

  Overview Credit card fees can be pushed to clients, increasing coach take home pay by ~3%. Payments through Superset now include a 4% platform fee ($9 max cap). See below for other currency details. Fees can either be absorbed or pushed to clients depending on your plan. On Base or Founding coach plans, credit card fees are pushed to the client and platform fees are absorbed by the coach, by default. On Pro coach plans, credit card fees and platform fees are pushed to the client,Few readers

• How to Collect and Qualify Client Leads

  How to collect and qualify client leads Superset provides a customizable "apply for 1:1 coaching form" out of the box for every coach account. Below is a short video and step by step tutorial. To collect leads on Superset, follow the steps below. In the coach dashboard, find the “Leads” tab on the left-hand side. To preview the deFew readers

• How can I view a previous client application form?

  Right now there isn't a way to see application responses once the lead is converted. This is on our roadmap to be added soon.Few readers

• How to assign a program template to a client

  How to assign a program template to a client To assign a program template to a client from your program builder, follow the steps below: Go to your program assigned page Select the “+ Add program” on the top-right corner. Select “Assign” in the top right Select which client you’d like to give access to When template has been successfully assigned, select “Edit program” to make changes to their individual program. 6Few readers

• How do I edit client information

  How do I edit client information? I know this seems silly but we haven’t given coaches the ability to edit client details yet. This is on our roadmap but for now, we can edit your client’s details on the back end. Please send a request with your clients information to info@supersetapp.comFew readers

• How do I add more forms to my account?

  About forms Currently, you have access to three forms inside of Superset: an application, onboarding, and check-in forms. To customize your question sets, go to your forms dashboard and select which form you would like to edit. Full customization is only available on paid accounts. How to add other forms To add other forms like liability waivers, PAR-Q, and more, you can attach them as documents in your client’s invite email, or you caFew readers

• How to program time-based exercises in Superset Sheets

  How to program time-based exercises in Superset Open a new or existing program in Superset Sheets. Start typing in a cell to enter an exercise. Under the “Reps” column, type a number (i.e., 30) and the letter “s” to denote 30 seconds. Do the same for minutes – “1m” for 1 minutFew readers

• How to use Coach Mode in Superset

  How to use Coach Mode in Superset Download Superset’s client app from the Apple or Google Play Store (https://play.google.com/store/apps/details?Few readers

• Does Superset help get me clients?

  Currently, Superset does not generate leads for coaches. However, you can more easily capture leads through your application form and convert them into paying clients from your leads dashboard. This avoids transferring contacts from one platform to another or messy onboarding experiences while trying to capture your first payment!Few readers

• How to add RPE and rest to a workout program

  How to add RPE and rest to a workout program After logging into your coach dashboard, tap Programs and “Add pFew readers

• Does Superset have an exercise library?

  Does Superset have an exercise library? Yes! We have an exercise library with over 1,200 videos for you to use. These videos include at-home, gym, and mobility exercises. All of these exercises can be replaced with either a different linked video, or your own content!Few readers

• How can I see client activity in my coach dashboard?

  To see client activity, follow the steps below: From your clients dashboard: Login to your Superset coach dashboard. Tap "Clients" on the left-hand side and select which client you'd like to view. Under the “Content” section, you will see your client’s program. Click on “view” towards the right to see client activity. Alternatively, you can click on the 3 dots and select “see activity”. From your programs dashboard: Login tFew readers

• How can I see Superset as a client?

  Currently, the best way to understand the client experience is by adding a sample client (use a different email than your coach account email). You can also preview the workout player as the client while you're building workouts in Superset Sheets by selecting the "eye" icon at the top of each table.Few readers

• I need help with my freebie

  Currently, we’re hyper focused on building features directly in Superset and are unable to provide freebie support at this time. If you are having trouble accessing the freebie, we recommend you double check that you input your email correctly.Few readers

• How to integrate free coach resources in Superset

  To use a freebie with a client, follow the steps below: Login to your Superset coach dashboard. Tap "Clients" on the left-hand side and select which client you'd like to add the freebie to. Don't have a client? Click "Add client." Click "Add content" in the "Content" section. Add any freebie link (Docs, Sheets, Notion, Canva, etc.) and give it a name ("Joe's Meal Plan"). Hit "Save"and let your client know you've updated their profile, anFew readers

• How to add workout notes

  How to add workout notes How to add workout notes From coach home (https://Few readers

• How to View Client Exercise History

  How to use client exercise history frame How to view client exercise history (https://www.loom.com/embed/ef0b8dab1f824700a73955b72077b18f?sid=f2e6ae35-ce86-49d3-Few readers

• How to view client form videos

  How to view client form videos frame How to view client form videos (https://www.loom.com/embed/c0a9823769fe4d46ac713003bFew readers

• How to message clients using Superset’s mobile app

  How to message clients using Superset’s mobile app 1Few readers

• How to use Exercise Groups in Superset

  How to use exercise groups in Superset Open up a new or existing program in Superset Sheets. Highlight two or more rows using your cursor. Press Cmd + G or tap the icon left of the exerciseFew readers

• How to view and collect client bodyweight

  How to collect and view client bodyweight Open Superset’s coach dashboard (httFew readers

• How to create a group program in Superset Sheets

  How to create a group program in Superset Sheets Build a workout program in Superset Sheets. Tap “Save” and “Assign” in the upper right corner. ChooseFew readers

• How to program a rest range in Superset Sheets

  How to Program a Rest Range in Superset Sheets Open Superset Sheets on your desktop. Ensure that the “Rest” column is enabled. Type 30s-60s to program 30 to 60 seconds of rest for your clients. Open the mobile app preview to see what it will look like in the client app. That’s it! —Few readers

• How to edit a completed workout

  How to edit a completed workout Download Superset’s mobile app on iFew readers

• How to add or remove sets from a workout

  How to add or remove sets from a workout Open Superset’s coach dashboard from your desktop. Tap “Programs” and choFew readers

• How to add an alternate exercise

  How to Add an Alternate Exercise Open Superset’s coach dashboard from your desktop. Tap “Programs” and “Exercises”. Select an exercise you’d like to add alternates for, or search for it using the search bar. Scroll to the bottom of tFew readers

• How to replace an exercise in Superset's mobile app

  How to replace an exercise in Superset’s mobile app Download Superset’s mobile app from the iFew readers

• How to program RIR in Superset Sheets

  How to program RIR in Superset Sheets Create a new Superset Sheets program or open an existing one. Go to the program settings tab by clicking the tab icon in the upFew readers